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Technical FAQ

LED Silicone Lighting FAQ

Clear answers about silicone tubes, neon flex, LED strips, custom profiles, samples, quality checks and document scope.

Answers by Topic

Find the Information You Need

Technical limits, compatibility and documentation are confirmed for the selected product. These answers explain what to check and what information to send.

Product Selection

What is the difference between an LED silicone tube and LED neon flex?

An LED silicone tube is a housing or diffuser used with a separate LED strip. Finished LED neon flex includes the LED light source. Confirm whether the quotation covers the tube alone or a complete lighting assembly.

How do I choose between flat, domed and round silicone tubes?

Start with the installed section, visible surface and available space. The exterior shape does not by itself establish the light effect or internal compatibility.

Is top-bend the same as top-emitting?

No. Bending direction describes the permitted mechanical plane, while emitting direction describes where light exits. Confirm both from the selected product drawing.

Will any COB or SMD strip fit the same silicone tube?

No. Check board width, component height, connection clearance, insertion method and the intended light appearance for the actual combination.

Custom Profiles & Samples

When should I request a custom silicone profile?

Consider a custom profile when a standard section cannot fit the installation, LED position, light path, bending route or connection detail.

What can I send if I do not have a CAD drawing?

Send a section sketch, marked photograph, physical sample or clear installation requirement. Identify the dimensions and interfaces that cannot change.

Are samples free?

Samples are free, with shipping costs paid by you. Availability is confirmed for the selected product. Custom tooling and development are quoted separately.

What is the minimum order quantity?

Custom silicone extrusion and LED silicone tube requirements can start from 200 m. MOQ for other products is confirmed according to the selected item and quoted configuration.

Quality, Documents & Contact

What quality checks can be discussed?

Profile dimensions, visible finish, connections, functional operation and applicable measurement requirements can be reviewed according to the quoted product and agreed sample.

Are the displayed compliance documents AlisterTech certifications?

No. The displayed files are supplier, material-holder or product-supplier documents. Applicability and supplier relationship must be confirmed for the quoted product.

How quickly will AlisterTech reply?

We aim to reply within 12 hours. Include the product, application and key dimensions so the response can address the relevant next step.

How do I send a drawing or reference image?

Use the drawing upload section on the Request a Quote page. PDF, JPG, JPEG and PNG are shown as accepted formats on the form.

Still Have a Product Question?

Send the product, application and drawing or sample information available.

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