Quick Replies
We aim to reply within 12 hours. Tell us which product you need and share any drawings or questions so we can respond with a useful next step.
Contact AlisterTech
Let’s Talk About Your Lighting Project
Looking for LED silicone tubes, neon flex, LED strips or a custom profile? Share what you need. We will help you identify the next step.
Have a question first? Email or call us directly.
How We Can Help
Support From First Question to Product Review
Free Samples
Ask for a sample to review the material, profile and fit before moving forward. Availability is confirmed for the selected product.
Samples are free. Shipping costs are paid by you.
Fast Customization
Start with a drawing, sample or installation requirement. We review dimensions, LED strip fit and assembly details to help move your custom profile forward.
Tooling and sampling timing is confirmed for your project.
Quality Checks
Profile dimensions, visible finish and connection details can be checked against the agreed requirements.
Inspection and document scope is confirmed for the selected product.
Our Location
Find Us in Shenzhen
Xinwei third industrial zone, Gongming street, Guangming District, Shenzhen, Guangdong China 518106Contact us before sending a physical sample so we can confirm the recipient and delivery details.
Discuss a Sample →
Before You Get in Touch
A Few Useful Answers
How soon can I expect a reply?
We aim to reply within 12 hours. Include your product interest and key requirements so we can respond with a relevant next step.
Are samples free?
Samples are free, with shipping costs paid by you. Contact us to confirm availability for the selected product. Custom tooling and development are quoted separately.
Can you help with a custom silicone profile?
Yes. Share a drawing, section sketch, physical sample or installation requirement. Dimensions, LED strip fit, light and bending direction, and assembly details are reviewed before the next development step. Project timing is confirmed after review.
What should I include in my request?
Please include the product or profile you need, key dimensions, application, estimated quantity and destination country. If you have a drawing or reference image, use Send Your Drawing to attach it through our existing request form.
What quality checks and documents can I request?
Tell us which dimensions, appearance, connections or document requirements matter for your application. The applicable inspection scope and available supplier, material or product documents are confirmed for the selected product and target market.
Ready to Share Your Requirements?
Send the product, drawing or sample details you already have.